Account Development Executive

Date: 26 Nov 2024

Location: IE

Company: Britvic

 

 

At Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.

 

Job Overview

 

We are seeking an Account Development Executive to develop and grow revenue, volume, and trading contribution within all outlets in their assigned territory or area of responsibility. This role involves account development, consultative selling, customer relationship management, product availability and distribution, and merchandising to implement a high standard of in-store execution.

 

Key Responsibilities

 

  • Grow revenue, volume, trading contribution, and market share targets by brand, channel, and pack in line with or above the Regional plan
  • Improve product availability, space, and distribution to achieve target availability level of 90%+
  • Engage in "Consultative Selling" with customers and potential customers using the \"Sell-Out\" toolkit
  • Build incremental displays above plan that improve profitability
  • Maintain and develop existing and new customer relationships through planned individual account support and liaison with Telesales and Customer Care staff to optimize quality of service, business growth, and customer satisfaction
  • Achieve cash collection in line with the company plan
  • Ensure a high standard of in-store execution
  • Develop and implement \"second address\" selling
  • Deliver and prepare customer presentations to key customers
  • Utilize I.T. systems and tools for full outlet reporting, enabling quicker and better business decisions
  • Control and reduce free cases or any discounts that do not deliver improved customer performance in line with the company budget
  • Manage costs in their territory to help ensure regional budget expenditure is controlled
  • Manage call frequency and call file to maximize delivery efficiency
  • Implement a high standard of in-store execution (effective displays, planogram execution, stocking, fronting and facing of company products, placing and maintaining coolers)
  • Introduce promotions, gain agreement and support from store managers, secure preferred product placement, re-merchandise, place signage prior to the launch of the promotion

 

Requirements

 

  • Good knowledge of the beverage industry, products, channels, and competition
  • Strong communication and interpersonal skills
  • Excellent relationship building skills
  • Strong numerical ability
  • Proven negotiation skills
  • Drive and initiative
  • High computer literacy
  • Teamwork

 

Key Behaviours

 

Financial:

 

  • Revenue growth in territory
  • Volume Growth in territory
  • Trading Contribution in territory
  • Cost/credit control in territory

 

Non-Financial:

 

  • Order Management
  • NPI implementation
  • In-outlet performance: Display targets, Space management (chilled)
  • Product availability and distribution – core/seed range to target
  • Incremental activity delivery (e.g., 'Food to Go')
  • Customer and market data reporting
  • Retention of existing business
  • Acquisition of new business
  • Utilization and optimization of IT systems and tools

 

Qualifications

 

  • Substantial (3 years +) sales experience in the FMCG environment.
  • Full clean driving license is essential.
  • Third-level qualification in Business or a relevant discipline is desirable. (Leaving certificate level or equivalent may be sufficient depending on experience).