Sales Support Administrator

Date: 20-Jan-2023

Location: Belfast, GB, BT6 8DD

Company: Britvic



At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.
We offer consumers a range of family favourite and global premium brands such as Robinsons, Ballygowan, J20, TK Red & Club Orange. We exist to help people enjoy life’s everyday moments.
We are looking for a suitable candidate to provide sales support within our Northern Ireland Commercial team that demonstrates world class practice and facilitates better decision making and improved customer service within the broader commercial team including Sales, Field Sales, Marketing, Finance and Supply chain.
Key Responsibilities:
  • Ensure the accuracy of internal/external pricing/promotion data to facilitate the reduction of account queries.
  • Set up customer pricing and manage the pricing templates for each account.
  • Process payment of invoices and link with accounts receivable / payable to deliver on time for the customer.
  • Develop & maintain customer invoicing trackers.
  • Work with AR & customer AP to investigate & resolve any customer claims & develop & maintain pricing trackers up to date.
  • Develop better Pricing/promotion templates to achieve optimum accuracy.
  • Contribute to developing Customer templates to achieve faster processing and turnaround.
  • Collate and distribute promotional cycle information to the field team.
  • Develop a clear process to manage the annual Price Increase.
  • Support the Commercial team through flexibility, systems knowledge and ability to use Xtel, SAP and Microsoft packages.
  • Develop a ‘proactive’ approach to customer promotions.
  • Accurate submission of Promotions & New Line Forms submission in advance of deadlines.
  • Oversee accuracy and timeliness of promotional input to the Xtel system in accordance with quarterly planning process, by working closely with account management team.
  • Contribute to the Price Increase process.
  • Develop two-way lines of communication with the customer, other Britvic internal channels and the Britvic Field Sales team.
  • Structure & ownership of weekly tasks meetings with Account Managers
Other Responsibilities:
  • Master Price File administrator
  • Maintain Customer Pricing/Promotions Files
  • Maintain Product file listings
  • Communicating with Customers and Functions
  • Maintain Promotions Log
  • Liaise with key administrators within Northern Ireland Head Office base.
  • Although the responsibilities of this role will be focused on supporting the NI commercial team, it is expected that the Commercial Executive will work closely with the Commercial Executives in ROI & were required will be involved in cross functional project.
Knowledge, Skills & Experience Required:
  • Strong IT abilities
  • Strong time management Skills
  • Strong attention to detail
  • High accuracy levels
  • Good communicator/interpersonal skills
  • Works on own initiative
  • Working knowledge of Word/Excel/PowerPoint/Outlook
  • Strong team player
  • SAP knowledge is desirable 
  • Xtel & SAC knowledge or learning ability
  • Educated to A level standard/Leaving Certificate or experience of working within a commercial role would be preferable                                                                                                                                                      
We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive