Business Manager

At Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.
 

Job Overview

Are you an ambitious and driven individual looking to make a name for yourself in a role that allows you to showcase your account development skills? Are you ready to leverage the power of some of the biggest soft drinks brands in the market to bring amazing growth results to your customers? If the answer is yes, then look no further! In this exciting and fast-paced role, you will be responsible for managing and growing the hospitality channel at Britvic. Your drive and energy will help match the ambition to more than double the share of business in this channel. There is an ambitious target of new distribution to be won, as well as working with marketing and brands teams to create exciting and impactful executions, all of which will facilitate the achievement of the overall budget plan. You will bring your experience, drive, and enthusiasm to build great relationships across all stakeholder groups, exploring more than just the traditional mechanics that ensure contract compliance and year-on-year growth.

Key Responsibilities

• Transform distribution, volume, and share footprint in all customers through execution of contractual terms and a challenger mindset approach in driving compliance.
• Manage P&L of customers and portfolio to accurately report on performance, forecast, ROI of promotional activities, and investment accruals.
• Lead thinking in identifying, resourcing, winning, and converting new business.
• Develop RTM account management relationship to unlock further distribution with both existing customers and white space opportunity.
• Continually review and improve the efficiency & effectiveness within the team.
• Champion a coaching, learning, and development culture.
• Ensure Activity processes are embedded through quality and timely Business case submission.
• Build a commercial contact strategy and ensure that you evolve the breadth, depth, and seniority of your customer contacts across the annual plan cycle.

Requirements

Experience:

• Ideally in a beverage or food environment.
• Practical experience of category management & first-hand experience of managing customer relationships.
• Shopper / Customer Marketing &/or commercial experience also valued.

Skills:

• Strong commercial skills across a range of channels/companies.
• Strong communicator (written & presented) with good storytelling & facilitation skills.
• Demonstrable capability of applying category management thinking.
• Good understanding of the latest consumer / shopper / market insight techniques.

Key Behaviors

• Builds relationships and partnerships underpinned by openness, honesty, and respect.
• Curiosity mindset being open to new ideas and learning.
• Adaptable and growth-focused.
• Ability to simplify and take others on the journey.
• Speaks with passion and knowledge about our brands.
• Demonstrates pride in who we are and what we do.
• Has the tenacity to work autonomously and make the right business choices.
• Creative thinker who can piece together a complex channel and bring clarity on what's needed to win, galvanizing the wider business stakeholders.
• Takes personal accountability for shared and individual goals.
• Committed with high executional standards.
• Passionate about the hospitality channel with a commitment to be a Britvic channel ambassador.

Education/Qualification

Bachelor's degree required.