Customer Development Manager (12 months FTC)

At Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.

Job Overview

Are you a passionate and ambitious professional eager to make a significant impact in a dynamic role? Do you have a knack for account development and a desire to work with some of the biggest names in the soft drinks industry? If so, we have the perfect opportunity for you at Britvic!

In this exciting and fast-paced position, you will be at the forefront of managing and expanding a portfolio of prestigious food service clients, including SKY, Shell, BP, The Jockey Club, and many more. Your mission will be to drive impressive growth results by leveraging our renowned brands and innovative strategies.

This 12-month maternity cover role offers a unique opportunity to make an impact during a key period for our team

Key Responsibilities

• Transform distribution, volume, and share footprint in all customers through execution of contractual terms and a challenger mindset approach in driving compliance.
• Develop and nurture relationships with key clients such as SKY, Shell, BP, and The Jockey Club. Ensure contract compliance and drive growth through strategic account management.
• Manage P&L of customers and portfolio to accurately report on performance, forecast, ROI of promotional activities, and investment accruals.
• Formulate and implement strategic plans aimed at achieving sales targets and supporting overall business goals. Analyze market trends and customer needs to identify growth opportunities.
• Identify new business opportunities to expand our customer base. Collaborate with marketing and brand teams to create and execute impactful sales strategies and promotional campaigns.
• Support the team in achieving distribution and volume targets across the Education and Healthcare sectors, outside of the account base.
• Develop RTM account management relationships to unlock further distribution with both existing customers and white space opportunities.

About You

• Experience working with contract catering  is essential 
• Understanding and confidence with P&L management
• Shopper/Customer Marketing &/or commercial experience is also valued.
• Experience in budgetary management.
• Strong commercial selling and negotiation skills.
• Excellent communication skills (written & presented) with good storytelling & facilitation abilities.
• Good understanding of the latest consumer/shopper/market insights.
• Full UK driving license.

Key Behaviours

• Act with pace in wanting to get things done and demonstrate drive and ambition to achieve maximum potential.
• Be open and honest about the support required to achieve results.
• Have a "stronger together" mentality to support the overall achievement of team targets.
• Be determined and resilient in the approach to breaking down barriers with customers.
• Be disciplined in managing customer and central investment accounts to support growth targets.