Quality Manager IOI

At Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.

Job Overview

Britvic is seeking a dynamic and driven Quality Manager IOI to join our Food & Beverages team. In this hands-on role, you will work closely with operations teams to ensure adherence to quality, safety, and environmental standards across both sites. You will lead QSE & Operational Improvement Projects, contribute to achieving targets, objectives, legislative requirements, franchise, and company standards, and deputize the role of QHSE Manager.

Key Responsibilities

• Implement, maintain, and ensure compliance with Britvic's quality, food safety, health & safety, and environmental policies, standards, certifications, requirements, procedures, and legal compliance within operations teams.
• Coordinate external and internal audit programs, maintain corrective action logs, and report on progress.
• Formalize and document quality processes, coordinate quality programs, and manage non-conformances through quality processes.
• Assess risks, validate and verify processes and equipment, maintain laboratory facilities, and support consumer/customer complaint resolution.
• Provide coaching, training, and information to enable employees to deliver their safety, environmental, quality, and food safety roles competently.
• Manage the team of Quality Coordinators, ensuring compliance and fostering a positive working culture.
• Identify and lead continuous improvement and operational optimization projects, collaborating with cross-functional teams.

Requirements

• In-depth knowledge and experience in quality, food safety, microbiology, safety, or environmental roles, preferably in an FMCG environment with a good understanding of production processes and packaging.
• Operations and project management experience, including implementing QSE processes and standards.
• Knowledge of ISO/OHSAS/FSSC/Good Practice Standards and relevant food and water legislation.
• Analytical quality skills ideally related to soft drinks
• Knowledge of all relevant areas of food and water legislation and related microbiological issues
• Effective communication with external agencies, trading standards, and auditing bodies
• Incident investigation through the use of continuous improvement tools for root cause and prevention
• Experience working within continuous improvement programs relating to QSE

Key Behaviours

• Excellent computer skills, particularly advanced knowledge of Microsoft Excel
• Taking pride in the approach to work, openly enthusiastic in support of the company
• Understand how activities can impact the total organization, effective use of planning tools to shape and achieve objectives
• Supportive of the continuous improvement culture, strives to enhance and improve work
• Create a respectful relationship within the team, openly share information to benefit others
• Adapt personal style to best fit the situation, tailor behaviour to align with others
• Take personal responsibility to ensure results are delivered, showing courage in confronting challenges

Qualifications

• Third-level education in food science, manufacturing, quality, or a related discipline is required.
• Food Safety Certification
• Internal auditor qualification
• HACCP qualification
• Competency in health, safety, and environment requirements for manufacturing