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Regional Customer Development Manager

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Date: 03-Nov-2020

Location: Field-Based, Field-Based, GB

Company: Britvic

Regional Account Manager - Foodservice/Contract Catering

Regional Account Manager - Foodservice/Contract Catering


About the Role:

Are you an ambitious and driven individual looking to make a name for yourself in a role that allows you to showcase your account development skills? Are you ready to leverage the power of some of the biggest soft drinks brands in the market to bring amazing growth results to your customers? If the answer is yes then look no further! In this exciting and fast paced role you will be responsible for managing and growing a portfolio of foodservice customers including CH & Co, the largest existing account and largest growth opportunity in the team. Your drive and energy will take this current 2.5mL to a potential growth of 4mL+. There is an ambitious target of new distribution to be won, as well as working with marketing and brands teams to create exciting and impactful executions, all of which will facilitate the achievement of the overall budget plan. You will bring your experience, drive and enthusiasm to build great relationships at head office and operational levels, exploring more than just the traditional mechanics that ensure contract compliance and year on year growth.


Key Responsibilities:

Transform distribution, volume and share footprint in all customers through execution of contractual terms and challenger mindset approach in driving compliance.

Manage P&L of customers and portfolio to accurately report on performance, forecast, ROI of promotional activities and investment accruals

Lead thinking in winning and converting new business both within existing accounts (Gather & Gather in CH&Co is the priority) and non-contracted customers.

Support team in achieving distribution and volume targets across Education and Healthcare sectors, outside of account base.

Develop RTM account management relationship to unlock further distribution with both existing customers and white space opportunity.


Knowledge, Skills & Experience Required:

Contract catering account management experience preferable

Must have P&L management experience

Must have network and knowledge base of foodservice industry, ideally with operator and route to market contacts.


Key Behaviours:

Must act with pace in wanting to get things done and demonstrate drive and ambition to achieve to maximum potential

Must be open and honest about support required to achieve results

Must have a “stronger together” mentality to support overall achievement of team targets

Must be determined and resilient in approach to breaking down barriers with customers

Must be disciplined in managing customer and central investment accounts to support growth targets



Educated to degree standard (preferable)

We’re committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values, and we welcome applications from candidates with diverse backgrounds.

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