Field Service Technician - London

In combining Carlsberg’s and Britvic’s legacy businesses in the UK to form Carlsberg Britvic, we are creating an integrated beverage powerhouse in the market. Stronger together, we have a unique opportunity to get ahead and stay ahead of the competition while building a truly iconic business proposition. We offer customers an enhanced portfolio as the leading supplier combining beer and soft drinks, supported by a world-class sales force capable of unlocking growth opportunities across multiple channels and occasions. We are leveraging the strength of our integrated supply chain to make great-tasting brands available everywhere. Additionally, we are building brand equity while delighting consumers through outstanding marketing and innovation platforms. To fuel this opportunity, we are combining our talent, capabilities, and know-how across our integrated organization. 
 

Job Overview

London based (within the M25), Salary £40,000 + shift allowance

Come & join our high-performing team at Britvic Soft Drinks, a world-leading company! We're seeking a Technical Services Representative who will be the face of our brand, delivering outstanding customer service to diverse individuals every day. As a Britvic Technician, you'll be a brand ambassador, installing, maintaining, and repairing our soft drinks equipment in various business premises across the UK. You'll share advice and tips with customers on serving the best drinks every time. No two days are the same, so you'll always be learning and finding new challenges to tackle.

Key Responsibilities

• Install, diagnose, and repair Dispense and Chiller equipment
• Educate customers on food hygiene responsibilities and basic fault diagnosis to maximize equipment uptime
• Build memorable relationships with customers
• Adapt to new daily challenges
• Utilize IT systems competently

Requirements

• A full, valid UK manual driving license
• Ability to build memorable relationships
• Adaptability for new daily challenges
• Competence with using IT systems

Key Behaviors

At Britvic, we value individuals who embody our core values: We Care, Stronger Together, We're Courageous, Own It, and Act With Pace. As a Technical Services Representative, you'll be an ambassador for Britvic, maintaining a high standard of work and considering the impact of your actions on others. You'll communicate effectively, embrace new initiatives, and take ownership for delivering goals. You'll be well-organized, efficient, and able to adapt to change quickly.

Education/Qualification

Comprehensive training in the role will be provided, along with continuous ongoing support.