Field Technician - Soft Drinks - Liverpool

Date: 03-Mar-2023

Location: GB

Company: Britvic

At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle. 


We offer Consumers a range of family favrouite and global premium brands such as Robinsons, Tango, J20, R White & London Essence. We exist to help people enjoy lifes everday moments.


Field Technician – Soft Drinks  

How would you like to be the face of Britvic Soft Drinks, a world leading company, with a market leading reward package, driving a company vehicle, wearing uniform with pride, and delivering outstanding customer service to different people every day? If so, read on, we may have the job for you! 
From Pepsi to Tango, J2O to Robinsons, Britvic's brands have all become truly household names. Key to the success of our brands is a world class commercial team and we are now looking for a Field Service Engineer to work with our customers every day installing, diagnosing and repairing our Dispense and Chiller equipment.


Location: Liverpool
Salary: Competitive salary with great benefits – 


At Britvic, we’re dedicated to creating environments where everyone can belong and bring their whole selves every day. Our wonderfully diverse customer base should be reflected by an equally diverse workforce, full to the brim with all kinds of people – if this sounds like you, then we’d love to hear from you!
We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values 


Benefits Available:

  • Door to Door – Paid from the minute you leave your door in the morning to the minute you return on an evening

  • Bonus Scheme – Annual bonus payment of up to 15% 

  • 27 Days Holiday per Year + 6 bank holidays (option to buy or sell up to 5 days a year as part of our flexible benefits scheme)

  • Company Pension Scheme with Employer Contributions

  • Company shares – Free shares awarded on an annual basis, opportunity to buy additional shares. 

  • Private Healthcare Scheme

  • Generous Life Assurance Scheme

  • Company Van with Option of Private Use 

  • Industry-Leading Training

  • Best Available Tools, Equipment, PPE and Uniform are provided


What we’re looking for in a Field Technician: 


1. Your enthusiasm for our products and everything else that we have to offer will be a driving factor in your success in the role. To succeed in this role, you’ll have a logical approach to solving problems, be good with your hands, but most importantly, get a real buzz out of helping people. 

2. You will have a practical approach to work ideally with experience in a technical or engineering role.

3. You will have the ability to build relationships with customers and deliver great customer service

4. You will be flexible and able to work independently.

5. You will have a full driving licence.

6. A background in diagnostic repairs on electrical and/ or mechanical equipment would be advantageous

7. Industry experience would also help and may reduce training time needed although comprehensive training will be given for those new to the industry.


Key Responsiblities: 

  • Working on a 4 weekly cycle (3 weeks 9:00 – 17:30 Mon – Fri & 1 week 10:30 – 19:00 Mon – Fri on call until 21:00)

  • Work 1 weekend in 4, (Sat 9:00 – 17:30 & Sun on standby 10:30am to 19:00)

  • Install, maintain and repair our soft drinks equipment in a variety of business across your allocated region.

  • Providing quality technical services 

  • Deliver a brilliant first impression to our customers 

We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive