IT Analyst - AI & Automation

Date: 8 Jul 2024

Location: Hemel Hempstead, GB, HP2 4TZ

Company: Britvic

At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.


We offer consumers a range of family favourite and global premium brands such as Robinsons, Tango, J2O, R. White’s & London Essence. We exist to help people enjoy life’s everyday moments.


About the Role:

The purpose of the role is to capture and analyse business requirements and opportunities to drive AI, automation and process improvement across functional areas.  We are looking for an analyst to join our team and help us deliver innovative solutions using AI and automation technologies. You will be responsible for analysing business processes, identifying improvement opportunities, and implementing technology solutions that enhance efficiency and productivity in a secure way.


The role holder will work with key stakeholders through the project delivery process to ensure Ai and Automation technical solutions are delivered to meet requirements and are embedded into the relevant function as usual operation.


As an IT Analyst, you will work closely with stakeholders across the organisation to understand their needs and translate them into clear and actionable requirements. You will also collaborate with the IT team and 3rd parties to design, develop, test, and deploy AI and automation solutions that meet the business objectives and align with the organisational strategy. You will be familiar with requirements management and test management methodologies and be able to demonstrate experience and interest in emerging Gen AI & Automation technologies.


Key Responsibilities:


Enabling delivery

  1. Support project manager with planning requirement gathering workshops and capturing / documenting business functional requirements
  2. Own the creation of requirements and design document for assigned projects. 
  3. Working in virtual teams across business functions, IT and 3rd party suppliers.
  4. Involvement the project delivery process, ensuring any new solutions meet our business requirements and IT standards.
  5. Create and review documentation including specifications, testing approach and creation of end user documentation to support delivered IT solutions in a timely manner.
  6. Assist the unit test of solutions & provide support and expertise through Systems Integration Testing (SIT) and User Acceptance Test (UAT).
  7. Use knowledge and insights to proactively seek innovative ideas/products to support project success. 
  8. Evaluate and deliver requests from the business for improvements to existing processes to drive efficiency and value.
  9. Actively participate in training and knowledge transfer sessions for new IT solutions.
  10. Increased efficiency: By automating manual and repetitive tasks, process optimisation can reduce errors, save time, and lower costs.

Knowledge Management

  1. To build knowledge of existing solutions and processes for consideration in new designs.
  2. Supports the business to create requirements and design documents for projects.
  3. Actively builds knowledge of industry good practice to identify opportunities to drive future business value.

Knowledge, Skills & Experience Required:

  1. Experience in process mapping, analysis & documentation of business functional requirements
  2. Experienced in working in teams to deliver AI / Automation design and solutions (from requirements management through to delivery.)
  3. Experience in using AI and automation technologies such as process mining, intelligent document processing, predictive analytics, robotic process automation.  
  4. Knowledge of business process management, process optimisation, and change management methodologies.
  5. Experience in using AI techniques such as machine learning and natural language processing (NLP), intelligent bots that can extract unstructured data from PDFs, images, or handwritten documents.