IT Functional Consultant - Commerce and Marketing

Date: 1 Apr 2024

Location: Hemel Hempstead, GB, HP2 4TZ

Company: Britvic



At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.  


We offer consumers a range of family favourite and global premium brands such as Robinsons, Tango, J2O, R. White’s & London Essence. We exist to help people enjoy life’s everyday moments.


About the Role:
The purpose of the role is to analyse business requirements and define and own the detailed design, build and delivery of solutions for various Marketing and Commerce IT projects and business change programmes.


As a trusted advisor to IT, Senior Commercial and Senior Marketing stakeholders, this role will deliver valuable solutions and sustainable execution for Britvic’s Brands, Customers and Business Units.


Key Responsibilities:

  1. Has confidence and credibility within the business to be seen as a Subject Matter Expert in Marketing and B2B solutions which drive business benefit.
  2. Proactively engages with senior stakeholders to ensure we have the capability to deliver solutions in a mixed team of in-house and external consultants.
  3. Facilitate requirement gathering workshops to define business functional requirements and delivery solutions which drive value to the end user
  4. Working in virtual teams across business functions, IT and 3rd party suppliers.
  5. Evaluate and deliver requests from the business for improvements to existing Commercial and Marketing functionality to drive efficiency and value.


Knowledge, Skills & Experience Required:

  1. Experienced consultant with technical understanding of:Website solutions like Umbraco and Google Analytics, Commerce solutions such as Shopify and Magento, Customer Experience solutions like Dynamics CRM & B2B Portal solutions
  2. Experienced in analysis of business requirements on both B2B and B2C.  Able to align business priorities to technology solutions with the ability to have critical and effective conversations with stakeholders
  3. Experienced of technical delivery of solutions, assets and activations using industry standard development models, quality standards and success measures.
  4. Experienced in working in teams to deliver solutions (from requirements management through to delivery) to stretching timelines and outcomes.
  5. Experience of working with 3rd party vendors to deliver packages of development.


We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive