SAP OTC Consultant (SD)

Date: 14 Nov 2023

Location: Hemel Hempstead, GB, HP2 4TZ

Company: Britvic

At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.


We offer consumers a range of family favourite and global premium brands such as Robinsons, Tango, J20, R Whites & London Essence. We exist to help people enjoy life’s everyday moments.


About the role:

The purpose of the role is to analyse business requirements and define and own the detailed design, build and delivery of solution for various IT projects and business change programmes 

Having a wide understanding of SAP modules with deep expertise in Material Master and Sales and Distribution modules, he or she can personally deliver or drive the delivery in the entire function with reasonable level of expertise

Familiar with facilitation, workshop, requirements management and testing methodologies

Core application focus areas: SAP MM, SD (focussing more on the Sales side including EDI integration)


Key responsibilities:


  1. Has confidence and credibility within the business to be seen as a Subject Matter Expert within Commercial solutions.
  2. Builds and maintains networks within the Commercial function to promote the existing and future IT solutions.
  3. Inspires other consultants to deliver quality solution at pace
  4. Takes ownership – to deliver to deadlines and for the resolution of issues.


Enabling delivery

  1. Facilitate requirement gathering workshops to define business functional requirements.
  2. Makes suggestions on areas for process improvements within Commercial.
  3. Working in virtual teams across business functions, IT and 3rd party suppliers.
  4. Involvement in the project delivery process, ensuring any new solutions meet our business requirements and IT standards. Able to design and configure SD module independently using best practices and standards working closely with cross functional teams.
  5. Create and review documentation including specifications, testing approach and creation of end user documentation to support delivered IT solutions in a timely manner.
  6. Assist the unit test of solutions & provide support and expertise through Systems Integration Testing (SIT) and User Acceptance Test (UAT).
  7. Use knowledge and insights to proactively seek innovative ideas/products to support project success. 
  8. Evaluate and deliver requests from the business for improvements to existing Commercial functionality to drive efficiency and value.
  9. Actively participate in training and knowledge transfer sessions for new IT solutions.


Knowledge Management

  1. To build knowledge of existing solutions and processes for consideration in new designs.
  2. Owns the creation of requirements and design document for assigned Commercial projects.
  3. Actively builds knowledge of industry good practice to identify opportunities to drive future business value.

Knowledge, Skills & Experience Required:

  1. Experienced consultant with technical understanding of commercial systems and processes particularly SAP SD module covering Order to cash processes. Awareness or experience in developing Customer Relationship Management, Trade Promotion Management is also preferred although not essential
  2. Has good understanding of end to end Order to cash processes preferably in the Consumer Goods industry covering associated business and technology architecture principles, key business processes and emerging trends. 
  3. Experience in analysis of business functional requirements within Commercial.
  4. Experienced in working in teams to deliver solutions (from requirements management through to delivery.) 
  5. Excellent verbal and written communication skills.
  6. Ability to manage a variety of stakeholders within the business and IT.
  7. Able to proactively plan and prioritise workload.
  8. Experience of working with 3rd party vendors to deliver packages of development.
  9. Experience of S4 HANA an advantage, as well as a good understanding of ABAP and FICO



  1. Degree or equivalent
  2. Proven experience in the delivery of project in Commercial, Order to cash using SAP SD
  3. Good business engagement 
  4. SAP Certification or references


We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive