Supply Chain - Process Optimisation Manager

Date: 13-Jan-2023

Location: Hemel Hempstead, GB, HP2 4TZ

Company: Britvic



At Britvic, we’re on a journey to become the most dynamic, creative and trusted drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.


In the UK we employ over 1,800 people and have 3 factories, 3 office locations and a national distribution centre. Over the last few years, we have installed 10 new production lines, 3 new warehouses, a combined heat and power plant (CHP), as well as providing infrastructure for further expansion.


About the Role:

  • Develop and lead the Supply Chain analytical centre of excellence team (4 people) to provide the analytical / reporting solutions to meet the requirements of the local supply chain teams
  • Demand Planning lead on projects requiring expertise linked to our forecasting processes.  Lead & Implement process changes, through cross functional working and stakeholder engagement
  • Providing thought leadership in our S&OP processes 
  • Provide business recommendation for system enhancements with supporting benefit for change.  Support with future roadmap planning including transition from SAP APO to IBP
  • Development of our inventory strategy, ensuring our inventory rules are updated and refined in line with our changing network and planning rules 
  • Support the annual budget, period capacity planning and strategic planning
  • Lead continuous improvement using 3rd parties, external peer groups and benchmarking and understanding of latest trends within the industry.
  • Share best practice with key users (GB, Ireland and International)

Key Responsibilities:

People / Leadership:

  • Manage up to 4 analysts’, ensuring timely delivery of tasks, whilst supporting the development of the team
  • •Engage and Lead key stakeholders, Demand and Supply Planning Leadership teams, commercial, IT, finance & operations functions GB, Ireland and International BU’s) – in order to effectively deliver the required level of change  
  • Consulting with the DSP teams, developing new ideas, processes, translating their needs into a ‘language’ for IT/consultants.  Supporting the development & build of system solutions, testing and delivery.
  • Highlight non-adherence (internal and external) to processes and systems. Support any required improvement through the establishment of training, education and auditing to enable adherence.  
  • Work with external parties (consultancies/specialists) to validate or further develop our thinking linked to future areas of opportunity/improvement/optimisation. 
  • Capture, build and share knowledge in the Supply Chain including running training and coaching sessions to build capability.

Systems, Reporting and Insight:

  • Lead the design and development analytical and reporting solution 
  • Leading the business use of the SAP/APO applications (focus on demand planning) leading successful project delivery 
  • Partner with the IT (& external partners) function to develop and maintain the correct tools to support the analytical and reporting requirements of the role are available
  • Collaborates with Continuous Improvement and Business Teams to deliver great insight, maximising the impact of our data and capitalising on Digital Transformation
  • Providing technical business “expertise” support on the day to day system processes as required


  • Lead specific business projects to develop the processes / improve business performance.  
  • S&OP process: ongoing development and embedding of Demand and Supply planning process to support the wider S&OP processes 
  • Support the strategic development of the medium to long term capacity modelling 
  • Support BU Supply Planning teams on scenarios to optimise the S&OP Plan, building this knowledge and capability in the teams.


Knowledge, Skills & Experience Required:

  • Line Management experience
  • Detailed knowledge for S&OP and Supply Chain processes, ideally within FMCG business
  • Experience SAP APO Demand planning essential, SAP R3 and SAC desirable
  • Advanced MS Office skills, Excel
  • Excellent communication skills, with the ability to translate numbers in a meaningful way to the business teams
  • Excellent analytical skills, high level of financial analysis 


We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive