Leicester - Lutterworth NDC, GB, LE17 4XW
Collaboration Manager
Job Title: Collaboration Manager
Location: Lutterworth or close to a Carlsberg Britvic site
Job Length: Permanent
Working Hours: 37.5
Competitive Salary with extensive benefits:
Monthly product allowance – alcoholic & non-alcoholic options available
Private Medical options
Life Assurance Company bonus scheme
Access to 24/7 GP services
Enhanced pension contribution
Generous holiday (inc bank holidays)
Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.
With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.
About the Role
The Supply Chain Collaboration Manager is responsible for developing and managing external customer supply relationships to achieve service delivery targets and optimize cost management. This role requires a collaborative mindset to work effectively with internal stakeholders across Commercial, Demand Planning, Supply Planning, Customer Service, and Deployment teams. The position focuses on driving continuous improvement and delivering on key business objectives for our Breakthrough Brands.
Role Responsibilities
- Lead end-to-end supply chain management for Breakthrough Brands, focusing on improved customer service, product availability, and forecast accuracy
- Develop and implement forecast, customer relationship, and cost-to-serve strategies across designated accounts and channels
- Manage the short-term operational forecast window while influencing long-term planning to ensure smooth transitions between timeframes
- Drive collaborative forecasting processes between the company and customers, aligning both base and promotional forecasts
- Lead S&OP governance on all forecast-related matters and deliver on new product development schedules
- Enhance product availability through integration with customer systems and daily monitoring of depot-to-store performance
- Provide accurate and timely data insights to support key decision-making processes
- Regularly evaluate customer "Cost to Serve Profile" data to optimize supply chain costs and set annual account targets
Experience and Key Attributes
- Proven experience in FMCG supply chain or commercial operations with strong customer-facing capabilities
- Comprehensive understanding of SAP & APO systems with intermediate technical skills in Excel, PowerPoint, and data analysis
- Demonstrated ability to influence key stakeholders and build collaborative relationships across organizational boundaries
- Full understanding of S&OP processes and their connection to commercial sell-in strategies
- Strong problem-solving skills with a proactive approach to communication and continuous improvement
- Commercial awareness including knowledge of promotional funding, pricing strategies, and competitive landscapes
- Degree level qualification or equivalent with the ability to be fully mobile (valid driving license required)
Our commitment to diversity equity & inclusion
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.
We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Application Process:
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.
We look forward to receiving your application.
Our commitment to diversity equity & inclusion
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.
We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
