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Part Time - Customer Service Representative - 6 Month Fixed Term Contract

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Date: 10-Apr-2021

Location: Leicester - Lutterworth NDC, Leicester - Lutterworth NDC, GB

Company: Britvic

Part Time - 28 hours per week 

6 Month Fixed Term Contract 

 

At Britvic, we’re on a journey to become the most dynamic, creative and trusted drinks company in the world.’ ‘As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.

In the UK we employ over 1,800 people and have 3 factories, 3 office locations and a national distribution centre. Over the last few years, we have installed 10 new production lines, 3 new warehouses, a combined heat and power plant (CHP), as well as providing infrastructure for further expansion.

 

About the Role:

Working 28 hours per week as a member of the Britvic customer service team the customer service representative is responsible for supporting the account teams by handling end to end order management. As the primary customer depot / head office contact, it is the role of the customer service representative to ensure customer satisfaction in timely resolution of all queries, providing a great customer service experience throughout.

As a customer service team member you will accurately capture and process external and internal customer orders and provide all the information required to enable the system to source these orders, utilising excellent customer facing skills and ensuring the most efficient service to customers

 

Knowledge, Skills & Experience Required:

We are looking for a Customer Service Representative with previous Customer facing experience ideally gained from an FMCG business.

Ideally you will have SAP experience.

 

In return we offer a comprehensive benefits package and the opportunity to really grow your career and drive change and efficiencies within the manufacturing arena.

 

We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values and why we are consistently recognised as a Global ‘Great Place to Work’.

We’re committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values, and we welcome applications from candidates with diverse backgrounds.

Apply now »