Collaboration Manager

At Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.

Job Overview

We are seeking a dynamic and compelling Collaboration Manager in Retail to manage and develop key customer partnerships in our Consumer Brands industry. In this role, you will take complete responsibility for the short-term forecast and customer Supply Chain related activities/initiatives. You will be responsible for setting and delivering our strategic agenda with these customers and for the relationship with senior customer contacts up to the Senior Manager level.

Key Responsibilities

Forecasting:

• Oversee short-term forecasts and facilitate collaboration with Customer Management and Customers.
• Ensure a smooth transition between long-term and short-term forecasts beyond the 20-week window.
• Align base and promotional forecasts with customers and lead S&OP governance.

Availability and Service:

• Build strong relationships with customer supply chain teams to ensure high service levels and product availability.

Cost to Serve (CTS):

• Regularly assess customer CTS profiles to optimize costs.
• Set and review annual CTS targets to ensure cost efficiency.

Requirements

• FMCG supply chain or commercial experience.
• Ability to influence key stakeholders.
• Full understanding of S&OP process.
• Good customer-facing experience.
• Persuasion and influencing skills.
• Strong presentation skills.
• Personal effectiveness.
• Good commercial awareness.
• Facilitation skills.
• Cost-to-serve – Supply Chain efficiencies.

Technical Skills: 

• Microsoft Office intermediate level.
• SAP APO intermediate level.
• High-level numerical & analytical skills.
• Customer systems advanced level (bespoke customer systems).
• BBW basic level.

Key Behaviors/Values

• Open and authentic in their interactions with the team, matching actions and words, building trust and support with others.
• Works collaboratively with key stakeholders and external customers, building common agendas, aligned objectives, and delivery plans.
• Demonstrates clear ownership, ambition, and pride in the contribution and performance of their teams.
• Creates clear, stretching targets for themselves and their teams and motivates others to contribute their best to its achievement.

Qualifications:

• Full Driving License preferred
• A Level or Relevant Business Experience