Collaboration Manager

At Britvic, we make, market, and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands for over 100 years, and our relevance is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we create conditions for everyone to thrive and grow. From our international supply chain and network of partners, we export to over 100 countries, offering opportunities for our people and businesses to grow.
 

Job Overview

At Britvic, we are seeking a dynamic and collaborative Collaboration Manager to join our Food & Beverages team to manage a top retailer. In this role, you will be responsible for managing and developing key customer partnerships, taking complete ownership of the short-term forecast and customer Supply Chain related activities/initiatives. You will set and deliver our strategic agenda with these customers and maintain relationships with senior customer contacts up to Senior Manager level.

Key Responsibilities

• Manage all supply chain end-to-end responsibilities, driving improved customer service, availability, and forecast objectives.
• Oversee the short-term operational forecast window and facilitate Britvic's forecast process with Customer Management and our Customers.
• Influence beyond the 20-week forecast window, ensuring a smooth transition between Long Term & Short Term timelines.
• Lead the delivery of NPD in the customer/channel.
• Develop broad and deep relationships with all Customer supply chain contacts.
• Conduct regular evaluations of customer \"CTS Profile\" data to optimize supply chain costs and build annual CTS Targets.

Requirements

• FMCG supply chain or commercial experience.
• Ability to influence key stakeholders.
• Full understanding of S&OP process.
• Strong customer-facing experience.
• Persuasion and influencing skills.
• Strong presentation skills.
• Personal effectiveness.
• Good commercial awareness.
• Facilitation skills.
• Cost to Serve – Supply Chain Efficiencies.
• Microsoft Office intermediate level.
• SAP APO intermediate level.
• High-level numerical & analytical skills.
• SAC basic level.

Key Behaviors

• Open and authentic in interactions with the team, matching actions and words, building trust and support with others.
• Works collaboratively with key stakeholders and External Customers, building common agendas, aligned objectives, and delivery plans.
• Demonstrates clear ownership, ambition, and pride in the contribution and performance of their teams.
• Creates clear, stretching targets for themselves and their teams and motivates others to contribute their best to its achievement.

Education/Qualification

A Level or Relevant Business Experience is required. A full driving license is preferred.