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Service Delivery Manager - Supply Chain

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Date: 11-Jul-2019

Location: Rugby, GB

Company: Britvic


Service Delivery Manager – Supply Chain Automation


Rugby (and mobile)


We are investing heavily into our Supply Chain and a large part of this is around automation.  We are currently looking for a Service Delivery Manager to support our Supply Chain Automation team assuring that they have a robust level of support which will complement that already in place with Britvic IT.


The purpose of the role is to implement comprehensive and robust service delivery, change management structures and processes covering the supply chain function, its vendors and third parties.   This will include being responsible for the end to end service for the function, service reporting, SLA Management, Service Transition, Service Continuity and Out of Hours incident management.  As the lead and central contact, you will need to integrate with site teams, planning functions, third parties and the internal IT function through a partnership led approach.


As a successful Supply Chain is critical to the future success of Britvic there is often a ‘spotlight’ on the function and so we need someone who is comfortable owning challenging conversations and be able to influence senior stakeholders.


In terms of experience, we need someone who is ITIL v3 qualified, understands the Prince 2 methodology and has worked in a Supply Chain environment, ideally manufacturing.


If this sounds like you, then we’d love to hear from you. This exciting role could give you the opportunity to play an integral part in the future growth of one of the biggest soft drink suppliers in the UK.  Britvic is a very exciting and supportive place to be, has a clear vision for growth, a focus on personal development and an open and honest culture.  It is the name behind iconic and market-leading brands such as Robinsons, Pepsi, Fruit Shoot, Tango, Squash’d, J2O, R.Whites, Gatorade, 7UP and Lipton.



We’re committed to providing equal opportunities to all applicants and employees – in fact this is at the heart of our company culture and values, and we welcome applications from candidates with diverse backgrounds.

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