Senior Key Account Manager - FMCG

Date: 28 Feb 2024

Location: GB

Company: Britvic



At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.  


About the Role:


We are recruiting for a Senior National Account Manager to join our  vibrant Quick Service Dining channel, taking charge of iconic accounts such as Yum! Brands – home to KFC, Pizza Hut, and Taco Bell. Your leadership will extend to managing a high performing team overseeing German Donor Kebab and Wasabi.


In this pivotal, high-profile role, we are seeking an individual to spearhead negotiations, craft customer-specific strategic and tactical plans, and orchestrate an innovation pipeline. You will be a strategic thinker, someone who can hit the ground running and is passionate about customer management, growth and success.

With your forward-thinking approach, you will possess the ability to transform customer growth plans into tangible success. You will be adept at converting challenges into opportunities and you will relish the leadership responsibilities that accompany the management of high-profile accounts.


The role will also require strong collaboration with internal stakeholders across multiple functions across the division, in order to execute the strongest possible commercial plans for our customers. This is your chance to join an established FMCG FTSE 250 business with remit to own and deliver strategy success, with leadership and line management responsibilities and the opportunity propel your career as our Senior National Account Manager!


Key Responsibilities:


  1. Leadership with Impact: As the Senior National Account Manager, you will embody gravitas in every interaction. Lead high-stakes negotiations, instill confidence in stakeholders, and drive strategic initiatives that set the tone for success.
  2. Strategic Visionary:  Be the driving force behind the development and execution of strategic plans. Your vision will shape the trajectory of our key accounts, ensuring sustained growth and unmatched success.
  3. Client Relationship Mastery: Cultivate and maintain relationships with our prestigious clients, exuding gravitas that resonates. Your ability to  foster trust will be instrumental in achieving unparalleled client satisfaction.
  4. Innovative Problem Solver:  Turn challenges into opportunities. Your analytical mind and seasoned experience will enable you to navigate complexities, providing creative solutions that exceed expectations.
  5. Team Leadership: Inspire and lead a team of professionals to achieve collective greatness. Your gravitas will set the tone for a high-performance culture, where excellence is not just encouraged but expected


Knowledge, Skills and Experience Required:


  1. Background in FMCG 
  2. Creative and strategic thinker able to capture a vision of the future and create a plan for action
  3. Compelling, inspirational communicator, with the ability to lead from the front 
  4. High integrity at all times
  5. Strong commercial acumen to enable development of strong commercial propositions which can be developed into account plans & implementable in outlet execution plans.
  6. Understanding and confidence with P&L management and with management of both volume and profit forecasting processes
  7. Excellent interpersonal skills and written and oral communication skills to enable the development of highly effective internal and external partnerships, including hospitality at key events with some overnight travel
  8. A highly developed influencing style and comfortable with constructively challenging and being challenged
  9. Experience of budgetary management – overhead & trade investment
  10. Experience of customer terms/contract renegotiation
  11. Understanding and confidence of Britvic’s commercial operations and implementation of our equipment within retail customers


You should come with experience in FMCG, overseeing accounts long-standing, high profile accounts.


We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive