Credit Management Team Leader - FTC

At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.

About the Role:

An inital 9 month fixed term contract to help effectively and efficiently manage a team of 5 Credit Controllers:

1. To lead and develop a team of credit controllers.
2. To drive the collection and query process to achieve collection and overdue targets.
3. To act as an escalation, point for overdue accounts, driving actions with business partners to resolved queries.
4. To promote good customer service by visiting key accounts to discuss/promote great ways of working.

Key Responsibilities:

1. Recruit and develop team, ensuring a personal development and training plan in place for each team member, carrying out regular 121s and quarterly check ins. 
2. To provide intelligence into short-term cash forecasting model, clearly communicating actuals, expected cash collection to targets.
3. Regularly review ledgers with credit controllers to ensure aged debt reduction to achieve monthly targets, working with the business and customers to resolve payment issues promptly.
4. Provide information to Credit Manager on customer debt and monitor any deviation from greed credit terms.
5. Ensure team compliance with standard operating procedures and finance controls:
6. Managing credit exposure by engaging with stakeholders and the orders on hold/release process. (In line with credit insurance policy).

Knowledge, Skills & Experience Required:

Essential:

1. Experience of leading a target driven team.
2. Experience of training/on boarding new team members to ensure adherence to standard operating procedures (SOP’s)
3. Good understanding of basic accounting and VAT principles.

Desirable:

1. Experience of managing change in a Shared Service environment.
2. Experience of documenting standard operating procedures (SOP’s).
3. Experience of the Order to Cash process and automated workflow.
4. Good understanding of different types of insolvencies and methods for recovery.
5. Working knowledge of multicurrency ERP systems preferably SAP.

Qualifications:

1. CICM QBE or Level 3 or above

We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive