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Procurement Operations Support

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Date: 22-Sep-2022

Location: Solihull, Solihull, GB

Company: Britvic

At Britvic, we strive to be the most dynamic soft drinks company, creating a better tomorrow. We offer consumers a range of family favourite and global premium brands. We exist to help people enjoy life’s everyday moments.
As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.
Our story started in 1938 as a product that was an affordable source of vitamins to the Great British public. Originally selling Tomato Juice, followed by other juices and mixers, the brand has continued to evolve, becoming a fantastic core range of fruit juice and soft drinks sold across the globe.
You will know some of these brand and most likely have some in your homes, such as Robinson's cordials, Tango, R White's Lemonade, J20, Pepsi and 7up.
We have operations in Great Britain, Ireland, France & Brazil and have been taking our brands around the world, exporting to over 50 countries and working with carefully chosen partners to franchise our brands. 


About the Role:
Day to day operations will include: 
  • The timely resolution of queries from business adhering to SLA’s in place.
  • Creating and maintaining user data in SAP Ariba liaising with IT and master data where there are discrepancies.
  • Maintenance of master data in SAP Ariba for users to experience smooth process while requisitioning
  • Working closely with buying support and helping with supplier onboarding process
  • Update and create guided buying forms for the ease of end users upon demand
  • Amend purchasing policy as and when required and as per guidance of GPO.
  • Provide training and support to end users across company with best practice on how to raise Purchase requisitions.
  • Working close with Procurement and IT to setup and maintain indirect catalogues in SRM.
  • Working close with AP to resolve any invoicing queries
  • Providing outstanding customer service to all internal and external stakeholders.
Key Responsibilities:
  • Ensuring smooth transactions from start to finish helping Procurement Operations understand underlining issues and resolve them to run transactional activities as smoothly as possible.
  • Maintenance and creation of internal/external catalogues to improve end users experience in SAP Ariba. 
  • Adhering to SLA’s already in place and to including a 'hands on' approach in all aspects of the Team
  • Ensure that all processes are as per the agreed governance, guiding and educating the wider teams on the correct ways of working and making improvements if necessary
  • Working with Data Team to ensure the approval matrix is kept up to date and communicated to all who need it
  • Ensuring accurate maintenance of records; produce regular reports on the demand/input through the Team and presenting at Team meetings
  • Working with Accounts payable/Finance to resolve any queries as required to ensure that the Credit Rating for business is not impacted by late payment of invoices
  • Support GPO in improvement of the 'Purchase to Pay' process, policies and procedures in collaboration with key stakeholders (e.g. Finance, IT Asset Management
  • Taking end to end ownership of a task and delivering on time every time
  • Looking after escalated/Urgent emails ensuring swift response back maintaining first class customer service
  • Ensuring SAP Ariba training is provided to all new members throughout business also arrange the Username and password from IT ensuring it is delivered to the end user after training is provided 

Knowledge, Skills & Experience Required:
  • Good understanding of basic indirect procurement principles.
  • Experience in assisting with identifying root causes in P2P process.
  • Working knowledge of multicurrency ERP systems, preferably SAP/SAP Ariba.
  • Very strong team player, with the drive and flexibility to support others in the team.  
  • Previous experience of working in a finance team, purchase ledger or Shared Service Centre.
  • Experience of Purchase-to-Pay process and running reports to customers and stakeholders 
  • MS Office (Word/Excel and PowerPoint)
What we Believe - We're Striving for better
Our Purpose
We give our all to creating products people truly love. Together, we are united by one shared purpose: enjoying life's everyday moments.
Our Vision
The world around us is changing - and we must evolve too. We're on a mission to become the most dynamic soft drinks company, creating a better tomorrow.
Our Values
At Britvic everything we do is informed by our values. It's the way we act in order to achieve our goals and nurture a culture we can all feel proud of.
We care - We care deeply about our brands, our role in society and our impact on the planet. But above all, it's the happiness and health of our people that always comes first.
We're courageous - We're free to dream big, act bravely and lead with heart to deliver breakthrough outcomes.
We own it - Our Integrity, how we work, show up and take accountability matters. We do the right thing, for the right reasons, in the right way. We say what we mean, and do what we say.
We act with Pace - We cut through complexity, responding to opportunities or challenges with agility and pace. We listen to understand, identify solutions and are trusted to deliver.
We're stronger together - We are open, collaborative and inclusive, respecting and learning from each other's unique contributions, while celebrating our collective success. 
We’re committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values, and we welcome applications from candidates with diverse backgrounds.
Apply now »