Procurement Shared Services - Procurement Operations Support

Date: 14-Mar-2023

Location: Solihull, GB, B90 4NA

Company: Britvic



At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle.


We offer consumers a range of family favourite and global premium brands such as Robinson's, Tango, J20, R Whites & London Essence. We exist to help people enjoy life’s everyday moments.


About the Role:

Britvic have been on an exciting phase of transformation within Procurement in the last 2 years which has seen us implement SAP Ariba Guided Buying and creating a Procurement Shared Services support function within our wider Finance Shared Services team in Solihull.

The new Procurement model drives end-user self-service and the Procurement Shared Services team supports SAP Ariba operationally, end-user help desk, low value sourcing through to supplier registration and enablement. 

This role primarily supports the data administration in SAP Ariba, end-user help desk for requisitioning and financial control processes around purchase orders.


Key Responsibilities:

  1. Create and manage user master data in SAP Ariba liaising with IT and Master Data to resolve discrepancies.
  2. Resolve queries from internal and external stakeholders in accordance with our SLA’s.
  3. Create and update specific forms within the Ariba system to make our end user experience simple, focused, and agile.
  4. Update the Ariba system purchasing policies as and when required.
  5. Create and maintain Ariba catalogues that link in with suppliers to drive ease of purchasing with key suppliers.
  6. Support our self-service culture to provide the best possible guidance and training to end-users to help them purchase goods and services with ease from new starters to existing employees.
  7. Support and actively promote continuous improvement, highlighting and suggesting areas for improvement within indirect purchasing.
  8. Ensure all processes are inline with Purchase to Pay governance and financial controls.
  9. Maintain all data records in SAP Ariba to ensure the datasets are in line with SAP ECC
  10. Supports the wider Purchase to Pay team as and when required.
  11. Be an advocate of self-service and Ariba Guided Buying


Knowledge, Skills & Experience Required:

  1. Understanding of basic procurement principles
  2. Experience in delivering clear, concise customer service including end-user system training
  3. Good understanding of multicurrency ERP systems, preferably SAP and SAP Ariba
  4. Excellent IT and system skills, confident in understanding data and changes required to data sets
  5. Very strong team player with the drive and flexibility to support team members
  6. Desirable to have previous working knowlegd in FMCG or Shared Services
  7. General understanding of the Purchase to Pay cycle


We believe we are stronger together and that’s why we’re committed to providing equal opportunities to all applicants and employees. We know that by building a truly inclusive environment where everyone feels celebrated, safe and respected - diversity and wellbeing will naturally thrive